The Low Income Household Water Assistance Program (LIHWAP) helps low income households pay the cost of water and sewer services.  The program can assist households who have past due bills (arrears) for water and/or sewer services.  LIHWAP is a benefit based on the actual amount of water and/or sewer arrears, up to a maximum of $5,000 if water and sewer services are combined, per applicant household.  Benefits for eligible customers are paid directly to the Water Board as the water/sewer vendor and credited to the household’s account.  On October 1, 2022, a new program began and households may be eligible for additional assistance even if they have already received a LIHWAP benefit in the past.  For more information: Low Income Household Water Assistance Program (LIHWAP) | OTDA (ny.gov)

Learn more at our Billing page.